Autonomous AI Agent

Your customers are leaving.
Perch catches them.

An autonomous AI agent that monitors customer health 24/7, detects churn before it happens, and runs personalized retention plays without a CS team.

5x cheaper to retain
than acquire
67% of churn is
preventable
0 humans needed
to run it

The Problem

Churn tools today show you a dashboard.
Then you're on your own.

■

Health scores nobody checks

Enterprise platforms generate risk scores. Your team is too busy to look at them.

■

Playbooks nobody runs

You set up retention workflows. They sit there while customers cancel.

■

$1,500/mo for a dashboard

ChurnZero, Gainsight, Totango. Expensive tools that still need a full CS team to operate.

How Perch Works

Not a dashboard. An employee.

01

Watches everything

Perch monitors usage patterns, support tickets, payment signals, and engagement metrics across your entire customer base. Continuously. No setup required.

02

Detects risk early

Before a customer even thinks about canceling, Perch identifies the behavioral patterns that precede churn. Usage drops, sentiment shifts, billing friction.

03

Acts autonomously

Sends personalized retention emails. Schedules check-in calls. Offers targeted incentives. Escalates high-value accounts to humans only when needed.

04

Reports outcomes

Weekly briefings on customer health trends, interventions made, accounts saved, and revenue retained. You see results, not charts.

The Difference

Them vs. Perch

Traditional CS Tools
  • Show you churn risk scores
  • Require a CS team to operate
  • $1,500+/mo starting price
  • 6-month implementation
  • Predict churn after signals appear
Perch
  • Stops churn autonomously
  • No CS team required
  • Built for startups and SMBs
  • Live in days, not months
  • Prevents churn before it starts

Every customer you lose today
is revenue you'll spend 5x to replace.

Perch is building the future where no customer leaves without a fight. Autonomous. Relentless. Always watching.